We have a great track record of not needing to return back to jobs for snagging. It is easier to complete a job correctly the first time than keeping having to come back. This being said Timber is a natural product and our products have many moving parts. Sometimes minor adjustments can be required on hinges/locks after our products have settled into their frames. 

 

Our friendly aftercare team is on hand to advise, assist and remedy any teething or snagging issues that may occur on occasion. We store details of each project/installation on file, enabling us to source replacement parts quickly and without hassle. Providing the products are still under our comprehensive guarantee, we will supply these free of charge.

If you are an existing customer that requires aftercare, please fill in the form in as much detail as possible and we will get in touch.

CLIENT AFTERCARE

ASSISTANCE

© 2020 KENSINGTONSASHGROUPLTD.CO.UK

LEGALS

CREDITS

+44 (0) 203 105 8554

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GUARANTEE

All of our joinery products come with an insurance backed 10 YEAR GUARANTEE

© Kensington Sash Group Ltd 2020

HEAD OFFICE 

13 Radnor Walk, Chelsea

London

SW3 4BP

OPENING HOURS

Monday-Friday

8am - 4:30pm

Registered in England and Wales: 10718180

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