Established in 2017 Kensington Sash Group specialise in the production and installation of high performance, custom made timber windows and doors for the finest properties across London. Upon enquiry you will be allocated an in house surveyor whom you will have direct communication with. This will give you control over the design and production of your products, whilst ensuring that your project runs smoothly from concept through to completion. Our passionate team is always happy to give advice, guidance and technical support when you need it.
We pride ourselves on our array of intelligently designed double glazing products, incorporating only the highest quality materials and outstanding craftsmanship. Providing a simple yet professional service, one in which you will not require other trades to come in and complete any further work once we have finished in your property. Through these ethos and a strong installation team comprising of skilled tradesmen, we have positioned ourselves as an idea solution for all domestic and commercial development projects- including the most architecturally sensitive buildings.
Upon initial enquiry, we will do our best to provide you with any information on the services we offer that you require. If you wish to continue the process from this stage, we offer a Free No Obligation Home Design Visit of your property, which can usually be arranged within 1 working day.
Once you have booked a free home design survey with us, we will visit your property to discuss the project further and run over options with you. We will then take measurements for an accurate quotation, endeavouring to return all quotations within 2-3 working days. Please note: If you have your specifications finalised, you may simply email us for a quick comprehensive quotation.
Upon acceptance of our quotation and once contractual agreements are met, you will receive a written sales confirmation along with a copy of the contract, detailing your order.
After Sales Confirmation, our team will contact you to arrange an appointment in which our in-house surveyor will assess the job to finalise measurement and specifications of replacement products for the commencement of manufacturing. We aim to survey within 5 working days of sales confirmation.
DELIVERY & COMPLETION
Our lead time is 6-8 weeks approximately. From receipt of your signed sales confirmation, you will be given an installation date. If supply only, we will contact you within 7 working days of receipt to confirm a delivery week allowing you to make necessary on site arrangements. Upon the satisfied completion of your installation of Kensington Sash Group Ltd products, we will provide you with a Maintenance Manual to ensure you get the most out of your new products. We will also contact you with details regarding your Warranty.